ABOUT YOUR SIM
Two different mobile numbers have been integrated in the CHINA-HONGKONG Card – One for China & other for HongKong.  Both numbers shall become effective simultaneously upon activation. Your phone number is automatically switched to CHINA number when you are in China and is switched to HongKong number when you are in HongKong.

Automatic roaming in Taiwan and Macau is available for the CHINA-HONGKONG Card. You can enjoy roaming service at a privileged rate when you travel to Taiwan and Macau.

GETTING STARTED:
Insert SIM in your Phone. If your phone asks for PIN code, enter default PIN number 1234.

The CHINA-HONGKONG Card in the package has been imprinted with a PUK Code. Three failed attempts to enter the PIN code will lock your CHINA-HONGKONG Card. To unlock the card, enter PUK Code.

To Activate your SIM, please follow below procedure
Activation Procedure
Dial 13800138000
Press: 2 for English prompt
Set a 8-digit number PASSWORD followed by #
Re-Enter 8-digit number again followed by#
Your Activation Process is completed
(Please Remember your Eight Digit Number – It’s a PASSWORD for your SIM)
 
Dialing from INDIA
When you are in CHINA – Advice your family & friends in India to dial your number as – 0086 followed by your China number

When you are in HONGKONG - Advice your family & friends in India to dial your number as – 00852 followed by your HongKong number

Dialing Format in China:
Local: Dial Directly Mobile & Landline
STD Calls: Mobile Dial Direct. For Landline Dial - 0 + Area Code + Landline Line Number

Call India with IP (12593) @ 1.99/RMB/Min:
  - Dial Mobile as: 12953 followed by 0091 & then 10 Digit Mobile number
  - Dial Landline Number as: 12593 followed by 0091 area code & then landline number

Call India @ 8.00/RMB/Min :  (Direct DIAL)
 - Dial Mobile as: +91 followed by 10 Digit Mobile number
 - Dial Landline Number as: +91 followed by area code & then landline number

Dialing Format in HongKong
Local: Dial Local Phone Number or Mobile Number Directly

Call India:
 - Dial Mobile as: 00191 followed by 10 Digit Mobile number
 - Dial Landline Number as: 00191 followed by area code & then landline number

No IP calls available in HongKong

Contact Customer Service
China: 13800138000 (Press 2 for English)
India: +9122-4037-1988
RECHARGE: Login to our Website
Email: helpdesk@wowtel.in